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	<title>Comments on: Is Cision Accountable for PR Spam?</title>
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	<link>http://www.motivelab.com/2009/10/14/cision_and_spam/</link>
	<description>Social Marketing Group</description>
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		<title>By: Joe</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28938</link>
		<dc:creator>Joe</dc:creator>
		<pubDate>Sun, 21 Aug 2011 07:36:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28938</guid>
		<description>I found you fantastic article while Googling to try and figure out why I was getting pitched to do an exclusive interview with a very big household name celebrity...for a blog I setup a month ago and have not really started rolling with yet.  Its been bothering me for a few days...why my brand new blog with 10 hits a day?  At first I thought it was cool.  But I have a few other sites that are a bit more established and I get those sorts of requests often in a different and more personal format.  It had me scratching my head wondering if it was legit.  Contact info in the pitch checked out...but who sends an e-mail blast offering that type of interview.  And it was a well known PR firm doing the blasting.

I&#039;m not sure if it is Cision specifically, but its gotta be one of these services.  

I wonder, if they blast out an offer for an exclusive interview with all the bells and whistles, if you can hold them to it.  It would be terribly poor publicity for their client, to put them on a no-name blog with no traffic whose target market will laugh at the interviewee, but they offered right?  I&#039;m tempted to pursue it just to force them to admit they blindly blasted.  But then I wonder, how much are Cision et. al. making on my contact info?

The thing is, I have other more established blogs that would be a great fit.  But if the firm is dumb enough to send an untargeted blast like that, I don&#039;t know that I would want to offer that opportunity to them for fear of what they might do after the fact and how poorly they might handle that follow on publicity.

The blog they blasted this to will grow quickly once I focus on it and I&#039;m tempted to write a post like yours and let it live on the blog so people see it down the road.  Given who their client is, if I were the client I&#039;d be mortified.  I&#039;m surprised I have not come across any articles about the fallout between clients and PR firms using these services when they realize the damage they are doing to their reps.  And from what I&#039;m reading in the comments above, it sounds like Cision and similar services are selling a random collection of email addresses as a much more filtered and targeted list than it apparently is.  If I were the PR firm, I&#039;d cancel my subscription and ask for a refund.

In any event, I thought getting that email was cool for about 10 minutes, but now I&#039;m just left shaking my head in bewilderment.</description>
		<content:encoded><![CDATA[<p>I found you fantastic article while Googling to try and figure out why I was getting pitched to do an exclusive interview with a very big household name celebrity&#8230;for a blog I setup a month ago and have not really started rolling with yet.  Its been bothering me for a few days&#8230;why my brand new blog with 10 hits a day?  At first I thought it was cool.  But I have a few other sites that are a bit more established and I get those sorts of requests often in a different and more personal format.  It had me scratching my head wondering if it was legit.  Contact info in the pitch checked out&#8230;but who sends an e-mail blast offering that type of interview.  And it was a well known PR firm doing the blasting.</p>
<p>I&#8217;m not sure if it is Cision specifically, but its gotta be one of these services.  </p>
<p>I wonder, if they blast out an offer for an exclusive interview with all the bells and whistles, if you can hold them to it.  It would be terribly poor publicity for their client, to put them on a no-name blog with no traffic whose target market will laugh at the interviewee, but they offered right?  I&#8217;m tempted to pursue it just to force them to admit they blindly blasted.  But then I wonder, how much are Cision et. al. making on my contact info?</p>
<p>The thing is, I have other more established blogs that would be a great fit.  But if the firm is dumb enough to send an untargeted blast like that, I don&#8217;t know that I would want to offer that opportunity to them for fear of what they might do after the fact and how poorly they might handle that follow on publicity.</p>
<p>The blog they blasted this to will grow quickly once I focus on it and I&#8217;m tempted to write a post like yours and let it live on the blog so people see it down the road.  Given who their client is, if I were the client I&#8217;d be mortified.  I&#8217;m surprised I have not come across any articles about the fallout between clients and PR firms using these services when they realize the damage they are doing to their reps.  And from what I&#8217;m reading in the comments above, it sounds like Cision and similar services are selling a random collection of email addresses as a much more filtered and targeted list than it apparently is.  If I were the PR firm, I&#8217;d cancel my subscription and ask for a refund.</p>
<p>In any event, I thought getting that email was cool for about 10 minutes, but now I&#8217;m just left shaking my head in bewilderment.</p>
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		<title>By: Mark Stoneman</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28933</link>
		<dc:creator>Mark Stoneman</dc:creator>
		<pubDate>Wed, 15 Jun 2011 16:16:03 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28933</guid>
		<description>I&#039;ve been plagued for about a year now by Cision-enabled spam. My blogs clearly say that I do not wish to be contacted with press releases, etc., but Cision still sells my information to people who think they are buying a legitimate product, pre-screened addresses of value because the addressees are supposedly interested. Well, Cision has promised to remove my information from their database, but the fiction here is that I have &quot;opted out&quot;, as if I had ever &quot;opted in&quot; in the first place. 

One result is that I have trained my spam filters on a lot of legitimate businesses and educational and even governmental organizations, clients of Cision, because the spam has gotten out of control. So these people can&#039;t contact me even if they had a legitimate reason to do so. I imagine others are training spam filters in this way too. Probably not good for Cision&#039;s unwitting customers.

Lastly: I do not see how small-time bloggers have been conflated with journalists or media. Some might want this kind of &quot;recognition,&quot; but having a blog does not automatically make the blogger a journalist who should have to deal with this garbage, which can ruin all the fun of blogging.</description>
		<content:encoded><![CDATA[<p>I&#8217;ve been plagued for about a year now by Cision-enabled spam. My blogs clearly say that I do not wish to be contacted with press releases, etc., but Cision still sells my information to people who think they are buying a legitimate product, pre-screened addresses of value because the addressees are supposedly interested. Well, Cision has promised to remove my information from their database, but the fiction here is that I have &#8220;opted out&#8221;, as if I had ever &#8220;opted in&#8221; in the first place. </p>
<p>One result is that I have trained my spam filters on a lot of legitimate businesses and educational and even governmental organizations, clients of Cision, because the spam has gotten out of control. So these people can&#8217;t contact me even if they had a legitimate reason to do so. I imagine others are training spam filters in this way too. Probably not good for Cision&#8217;s unwitting customers.</p>
<p>Lastly: I do not see how small-time bloggers have been conflated with journalists or media. Some might want this kind of &#8220;recognition,&#8221; but having a blog does not automatically make the blogger a journalist who should have to deal with this garbage, which can ruin all the fun of blogging.</p>
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		<title>By: Barbara</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28888</link>
		<dc:creator>Barbara</dc:creator>
		<pubDate>Fri, 25 Feb 2011 19:05:30 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28888</guid>
		<description>I believe the best pratice is to use Cision to create current/updated lists and export them - then use your email campaign software so that media can opt out if they wish from future contact.   
All media should retain the right to opt out and all publicists should want them to have that right.  I make lists based on contact topics - if the journalist does not want to hear from me, then I am happy to delete them from upcoming mailings.  I want to reach those who are interested in the pitch I have in mind.</description>
		<content:encoded><![CDATA[<p>I believe the best pratice is to use Cision to create current/updated lists and export them &#8211; then use your email campaign software so that media can opt out if they wish from future contact.<br />
All media should retain the right to opt out and all publicists should want them to have that right.  I make lists based on contact topics &#8211; if the journalist does not want to hear from me, then I am happy to delete them from upcoming mailings.  I want to reach those who are interested in the pitch I have in mind.</p>
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		<title>By: Kristen</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28887</link>
		<dc:creator>Kristen</dc:creator>
		<pubDate>Fri, 25 Feb 2011 00:48:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28887</guid>
		<description>I got a release from Cision that had an unsub link, but it just took me to an &quot;update your profile&quot; page that was totally blank. There&#039;s no way to remove or change your address. So if I wanted to &quot;update my profile&quot; with a new e-mail address, I couldn&#039;t delete the old one. Makes me wonder how many stale addresses they are selling.

Because here&#039;s the thing -- even if you did opt in to someone&#039;s mailing list, you still retain the right to opt out when it no longer meets your needs. Well, the PR I&#039;ve received through Cision is uniformly NOT targeted to our newspaper&#039;s needs. But I can&#039;t opt out. That&#039;s not just wrong, it&#039;s a bad business model.</description>
		<content:encoded><![CDATA[<p>I got a release from Cision that had an unsub link, but it just took me to an &#8220;update your profile&#8221; page that was totally blank. There&#8217;s no way to remove or change your address. So if I wanted to &#8220;update my profile&#8221; with a new e-mail address, I couldn&#8217;t delete the old one. Makes me wonder how many stale addresses they are selling.</p>
<p>Because here&#8217;s the thing &#8212; even if you did opt in to someone&#8217;s mailing list, you still retain the right to opt out when it no longer meets your needs. Well, the PR I&#8217;ve received through Cision is uniformly NOT targeted to our newspaper&#8217;s needs. But I can&#8217;t opt out. That&#8217;s not just wrong, it&#8217;s a bad business model.</p>
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		<title>By: Communications Forum</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28869</link>
		<dc:creator>Communications Forum</dc:creator>
		<pubDate>Wed, 09 Feb 2011 16:37:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28869</guid>
		<description>Dude, it&#039;s a few spam emails per week. I&#039;ll save my battles for bigger fish. I commend you on trying to fix the spam problem. Cision doesn&#039;t care, except for the bottom line.</description>
		<content:encoded><![CDATA[<p>Dude, it&#8217;s a few spam emails per week. I&#8217;ll save my battles for bigger fish. I commend you on trying to fix the spam problem. Cision doesn&#8217;t care, except for the bottom line.</p>
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		<title>By: Barbara</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28799</link>
		<dc:creator>Barbara</dc:creator>
		<pubDate>Thu, 18 Mar 2010 17:26:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28799</guid>
		<description>Since the media landscape changes daily aggregated services like Cision and Vocus are necessary for publicity professionals to keep up with the changes.  I believe the way to solve this problem is for the aggregator who charges a fee for their media lists to PR pros to send an opt-in email to all contacts on their lists requesting opt in. And only use those.  If you already do that - then you also have to make specific arrangements with email campaign distributors such as Campaign Monitor that make it clear they are opt-in lists and are legitimate for publicity campaigns.  As it is - services like Campaign Monitor tell agencies it is spamming and they will not allow it -- and Cision wants to charge you an additional $3,500 a year to be able to send it from their system.  Insane - and should be solved soon.  We all need the resources in a crowded landscape.
Barbara Pflughaupt</description>
		<content:encoded><![CDATA[<p>Since the media landscape changes daily aggregated services like Cision and Vocus are necessary for publicity professionals to keep up with the changes.  I believe the way to solve this problem is for the aggregator who charges a fee for their media lists to PR pros to send an opt-in email to all contacts on their lists requesting opt in. And only use those.  If you already do that &#8211; then you also have to make specific arrangements with email campaign distributors such as Campaign Monitor that make it clear they are opt-in lists and are legitimate for publicity campaigns.  As it is &#8211; services like Campaign Monitor tell agencies it is spamming and they will not allow it &#8212; and Cision wants to charge you an additional $3,500 a year to be able to send it from their system.  Insane &#8211; and should be solved soon.  We all need the resources in a crowded landscape.<br />
Barbara Pflughaupt</p>
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		<title>By: Michael Linder</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28796</link>
		<dc:creator>Michael Linder</dc:creator>
		<pubDate>Thu, 11 Feb 2010 02:40:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28796</guid>
		<description>Michael H,

If Cision made representations in writing that the list you were sold was opt-in, you may possess the smoking gun needed to expose these spammers and perhaps bring them to justice. If you&#039;re willing to help, please contact me through my site, linked above. I&#039;m a journalist for a leading Los Angeles radio station and guarantee as much anonymity as you desire. Thanks.</description>
		<content:encoded><![CDATA[<p>Michael H,</p>
<p>If Cision made representations in writing that the list you were sold was opt-in, you may possess the smoking gun needed to expose these spammers and perhaps bring them to justice. If you&#8217;re willing to help, please contact me through my site, linked above. I&#8217;m a journalist for a leading Los Angeles radio station and guarantee as much anonymity as you desire. Thanks.</p>
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		<title>By: Michael H</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28795</link>
		<dc:creator>Michael H</dc:creator>
		<pubDate>Thu, 11 Feb 2010 00:52:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28795</guid>
		<description>Chris,

Very interesting topic. I think what the Shut-Up folks seem to miss is not  your rights being impinged....Cision is selling bad email addresses. Their customers should be very upset. If I bought a list that was sold to me as Opt-In I expect it to be just that. Doesn&#039;t that qualify their actions as fraud?

M</description>
		<content:encoded><![CDATA[<p>Chris,</p>
<p>Very interesting topic. I think what the Shut-Up folks seem to miss is not  your rights being impinged&#8230;.Cision is selling bad email addresses. Their customers should be very upset. If I bought a list that was sold to me as Opt-In I expect it to be just that. Doesn&#8217;t that qualify their actions as fraud?</p>
<p>M</p>
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		<title>By: Angela Sheen</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28794</link>
		<dc:creator>Angela Sheen</dc:creator>
		<pubDate>Wed, 27 Jan 2010 00:46:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28794</guid>
		<description>@ Renee
I also am on the hunt for a media solution and just experienced a Vocus demo.  I used Cision for 2 years with another company and wasn&#039;t extremely impressed.  I have for the last few days conducted my research on Vocus and it appears they are super spammers :( does anyone know if the emails coming from Vocus are being dropped into the spam box??  The major difference so far is Vocus appears to be a bit more user friendly but once I added news monitoring and a few other options, I received a sticker shock.  
-Angie</description>
		<content:encoded><![CDATA[<p>@ Renee<br />
I also am on the hunt for a media solution and just experienced a Vocus demo.  I used Cision for 2 years with another company and wasn&#8217;t extremely impressed.  I have for the last few days conducted my research on Vocus and it appears they are super spammers <img src='http://www.motivelab.com/wp-includes/images/smilies/icon_sad.gif' alt=':(' class='wp-smiley' />  does anyone know if the emails coming from Vocus are being dropped into the spam box??  The major difference so far is Vocus appears to be a bit more user friendly but once I added news monitoring and a few other options, I received a sticker shock.<br />
-Angie</p>
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		<title>By: Michael Linder</title>
		<link>http://www.motivelab.com/2009/10/14/cision_and_spam/comment-page-1/#comment-28793</link>
		<dc:creator>Michael Linder</dc:creator>
		<pubDate>Mon, 25 Jan 2010 19:44:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.motivelab.com/?p=248#comment-28793</guid>
		<description>Gladly. SpamCop requires quick and easy registration. Only a user name, password and email address are required. SpamCop notifies the sender&#039;s ISP and feeds spam filtering services.
http://www.spamcop.net/anonsignup.shtml 

Unsolicited email may be forwarded to spam@uce.gov. I add &quot;Cision&quot; to to the subject to identify and help build the agency&#039;s database.</description>
		<content:encoded><![CDATA[<p>Gladly. SpamCop requires quick and easy registration. Only a user name, password and email address are required. SpamCop notifies the sender&#8217;s ISP and feeds spam filtering services.<br />
<a href="http://www.spamcop.net/anonsignup.shtml" rel="nofollow">http://www.spamcop.net/anonsignup.shtml</a> </p>
<p>Unsolicited email may be forwarded to <a href="mailto:spam@uce.gov">spam@uce.gov</a>. I add &#8220;Cision&#8221; to to the subject to identify and help build the agency&#8217;s database.</p>
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